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qisoftware.com unavailable 7.31.14

service problem on qisoftware.com– appears to be a denial of service issue. Abstract noise– interference from washington.

Support ticket will be submitted if this is not cleared in an hour or so.

database error Q’s Wire this morning.. post here.

see q’s wire… database issues corrected.

QiSoftware still not responding.

qisoftware.com not responding this morning– so before I contact my hosting service I ran a couple of checks.

Does Network Solutions [registrar for qisoftware.com] think I have a registered account in good standing?

The information below from the site h t t p://who.is indicates my site is inactive.

I am going to contact my web host to find out if my IP numbers are still valid.

Yes, I paid the bill.

That said– yesterday my alexa numbers dropped from 10,000,000 to around 5,000,000. Google Analytics not reporting enough traffic to drop my site. And if the site was dropped by my web host they should have informed me. Not sure what is going on.

Support Ticket Submitted 1.12.14 at 9:30 am.

Hi Support,

My domain, qisoftware.com– has not been responding since last night 1.11.14, around 7:00 pm. NetWorkSolutions [the domain registrar] indicates all is okay on their side of things.

Google Analytics is not reporting major problems with traffic so I am not sure what the problem is. Nor are Compete and Quantcast.

Regina Thomas
qisoftware.com
443.393.6650

Response:

Dear Customer,

Please accept our sincerest apologizes for caused inconveniences

Regret to inform that our servers are under ongoing network DDoS attack but our engineers are doing their best to resolve the issue and bring all services back as soon as possible. Approximate ETA is unknown but we expect that within next couple hours the problem will be localized and resolved.

Kindly check current status of this problem at special page on our blog, where you will find to-date information:
.
.
.


qisoftware.com not responding

Having problems with qisoftware.com– late .1.11.14. Not sure if it is a denial of service attack or the suggestion someone removed some of the memory required to service the site.

I will post here with updates. Working fine all day. No messages from my web host about any problems.

Technorati Tags: , ,

Clear Top 9.17.13

Recent posts more to do with QiSoftware issues. Clearing– adding last post.

FYI:

Technorati Tags: , ,

notice from web hosting service 9/10/13

The last time there were only 83 emails in that area. They said 900+. I have had this account since 2007 with the same number of forum sign ups. Washington saying time to go.. dramatic statement.. I say put my site back up they have been doing this since May 2012.

filth in washington funny? fannyfar– someone is always saying I am owed aids via my behind… I owe that filth jail. the email sent…

Latest email– the first below this one.

Posted On: 10 Sep 2013 11:11 PM
Dear Customer,

Please accept our apologies for blaming you as spammer. We have re-checked emails and see our mistake. However, anyway, sending of such big amount of emails on the shared hosting server is not allowed and it is direct ToS violation (p. 4.12). Your mass mailing activity cause mailqueue overload on the server and all clients on the server were affected. Please note, you are allowed to send not more than 200 emails per hour on our shared hosting server. So, please recheck your application and modify its code to send emails by portions, not all at once.

Please let us know when you are ready to apply needed updates, so we could activate your account back.

Thank You.
Best wishes,

Support-LL
DailyRazor Support Team.

the problem– I cannot log in and I am not sending 200 emails per hour. my gmail account gets the emails

Response to the above email
Regina Thomas
Posted On: 10 Sep 2013 11:19 PM
Hi support–

One- I cannot access the account with my current password. two– this happens rarely.. Gmail is getting all of the emails. not the master email account associated with my web hosting account.

there are never 200 emails sent from my accounts.. please show where this is the case. YOu indicated you see the problem.. why do I need to change something?

Regina thomas

———————————————————————–

Dear Customer,

We are notifying you that your account was suspended because of spam activity. This violates our ToS agreement(http://www.dailyrazor.com/terms/terms.php) in article p.4.4:

4.4 You agree not to transmit any unsolicited commercial or bulk email. You will not engage in any activity known or considered to be “spamming” or “Mail Bombing”

All messages (1003 emails) were removed from mail queue and your account has been suspended to avoid further spam.
It will remain suspended until your reply to this email with explanations.
Below is example of spam messages sent from your accoutnt:

6m 1.3K 1VJUKJ-0007TM-9l
6m 891 1VJUKK-0007Tv-Bf
5m 888 1VJUKV-0007WJ-Rg
5m 888 1VJUKv-0007cE-19
3m 888 1VJUMw-0007wO-4m
2m 892 1VJUNa-000888-6u

1VJUHN-0006ya-AP-H
qisoftco 764 766

1378843877 0
-ident qisoftco
-received_protocol local
-body_linecount 9
-max_received_linelength 169
-auth_id qisoftco
-auth_sender qisoftco@jdz6.dailyrazor.com
-allow_unqualified_recipient
-allow_unqualified_sender
-local
XX
1
forumbot@mail.ru

196P Received: from qisoftco by jdz6.dailyrazor.com with local (Exim 4.80.1)
(envelope-from )
id 1VJUHN-0006ya-AP
for forumbot@mail.ru; Tue, 10 Sep 2013 15:11:17 -0500
021T To: forumbot@mail.ru
026 Subject: New user account
039R Reply-to: reginadenisethomas@gmail.com
035F From: reginadenisethomas@gmail.com
042* Return-Path: reginadenisethomas@gmail.com
069I Message-ID: <87eea34d40f4428652cdb9b8dcc2e60c@forums.qisoftware.com>
018 MIME-Version: 1.0
045 Content-type: text/plain; charset=iso-8859-1
032 Content-transfer-encoding: 8bit
038 Date: Tue, 10 Sep 2013 15:11:16 -0500
014 X-Priority: 3
026 X-MSMail-Priority: Normal
014 X-Mailer: PHP
030 X-MimeOLE: Produced By phpBB2
1VJUHN-0006ya-AP-D

Hello,

The account owned by “FannieFar” has been deactivated or newly created, you should check the details of this user (if required) and activate it using the following link:

http://forums.qisoftware.com/profile.php?mode=activate&u=6568&act_key=fbd2b8fac3b4ba

Thank You.
Best wishes,

Support-LL
DailyRazor Support Team.

Ticket Details
===================
Ticket ID: QDB-761629
Department: Technical Support Dept.
Priority: High
Status: Waiting for customer


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